Sally has been General Manager at Royal Lancaster London since starting her position in 2012.
Sally has become one of the most respected General Managers in the London hospitality sector, having won some of the most prestigious industry awards, both for herself and for the hotel.
These awards include Master Innholder 2018, The Cateys 2019 - General Manager of the Year, The Catey’s 2019/2020 - Hotelier of the Year, and many more.Sally was born into a family of hotel and pub operators and hospitality has run in her blood from birth. Most recently, Sally founded the Hoteliers’ Charter, which will officially launch in early 2021. The Charter champions like-minded hoteliers with a view to further the reputation of the HotelIndustry within hospitality.
It's an honour to have Sally as one of our Hospitality Superheroes and be able to share her prestigious knowledge and experience with us along the way.