Why choose Umbrella Training’s apprenticeships?
Umbrella Training is the leading UK hospitality apprenticeship training provider, committed to meaningful training opportunities for all.
Our apprentices and team are recognised by industry awards such as The Purple Umbrella Awards, The Caterer Acorn Awards and the Princess Royal Training Awards. We are also Ofsted graded Good with Outstanding features.
We provide multiple standard levels (Level 2 to Level 5) allowing for career progression and development. Whether your team member is a new recruit or you wish to invest in upskilling your existing team, we can help you every step of the way #UnderOurUmbrella. We’ve got you covered.
Our mission
As industry specialists, we pride ourselves on providing the highest quality training and development to the hospitality industry and in turn, creating a world-class workforce whilst serving and supporting local communities who want to thrive in the hospitality sector.
We believe everyone, from anywhere and everywhere, should have the opportunity to learn. We’re committed to opening up further educational options for all and to making sure we celebrate their life-changing success stories as they learn, grow and progress.
What we build
Our partnerships are at the heart of our business.
We have long-lasting partnerships with some of the top hospitality brands in the UK and we aim to position ourselves as the provider who supports the best places to work in the hospitality sector.
We have a different approach in our delivery, we use open & closed cohort formats to cater for small to large businesses and offer multiple levels of standards to suit hospitality business needs.
We specialise in high-level tailoring of our apprenticeship programmes to work with your business goals, values and outcomes.
Our experience
We live and breathe hospitality. All of our team come from extensive hospitality backgrounds with a passion for learning at the heart of everything we do.
Founded in 2012 by Adele Oxberry to create meaningful and profitable training for the hospitality sector, Umbrella Training is widely known throughout the hospitality businesses in the UK as an outstanding provider of apprenticeships, having supported over 4500 apprentices in our time.
Winning the Princess Royal Training Awards in 2020 and 2023 as providers of outstanding education shows our dedication and impact on our learner’s development and careers.
Getting techy! 👾
We offer three exciting Commis Chef immersive learning scenarios in a Metaverse format, with Metaverse Learning opening up a new way to learn skills inside a professional kitchen.
We have five arcade-style games to play in our apprentice arcade. Great for getting the next generation of apprentices excited about a career in hospitality!
We use ‘Bud’ our e-portfolio platform to track and support our learners. It is the best end-to-end platform built to support independent training providers, universities, colleges and employers, to deliver apprenticeships and skills training.
Our Learners
Our digital learning platform makes things easy to track, our learning consultants are passionate and caring experts in hospitality and our tailored programme delivery are just some of the reasons why apprentices love learning with us!
We have a Functional Skills Academy for those who need additional learning support in maths and English.
Our blended delivery approach of face-to-face workshops, virtual classrooms, industry event trips and membership to AOA, means we have something to offer every learner.
Our learner surveys tell us we are doing things right, but of course, there is always more to do! We always listen to our learners and employers to make sure we keep doing it right.
96% learner satisfaction (Umbrella Training survey 2022-23)
Excellent employer satisfaction results – ESFA
Recruitment and relationships
We offer support to businesses with recruitment needs with our specialised department of Umbrella Employ. We are out and about meeting future apprentices at career fairs, attending the annual Skills London exhibition and other industry events.
We fully support the Hospitality industry and sponsor industry events such as Best Places to Work Hospitality UK, The Cateys and Be Inclusive Hospitality Spotlight Awards.
We also make sure to support our key industry charities like Hospitality Action, Springboard and Be Inclusive Hospitality.
Apprenticeship standards covered under our umbrella
Level 2 Standards
Level 3 Standards
Level 4 Standards
Level 5 Standards
The Facts
90% of our apprentices would recommend us to family and friends
90% of our business partners highly recommend us
72% of apprentices agreed/strongly agreed that their current career success was due to their apprenticeship training
