“Umbrella Training’s apprenticeships and their flexible and tailored approach to delivering apprenticeships to our teams are of tremendous value to our organisation. The programmes not only meet our business needs but more importantly, the development needs of our apprentices and support them in their future development.​

The flexible and tailored approach of Umbrella Training makes it easy for our apprentices to embark on and enjoy their learning journey. The personal contact between apprentices, their managers and the learning consultants are very valuable and provides us with all the tools and resources we need to support our apprentices. ​

Apprenticeships have assisted us in our succession planning and retaining internal talent. Since completing their apprenticeship, six of our apprentices have been promoted and transferred to other Hyatt UK properties. For example, one of our Night Team Leaders in Front Office was promoted to a Night Manager role in one of our new opening hotels and has since furthered his career by transferring to one of our London hotels as Assistant Front Office Manager.

The apprenticeship has helped us and them to grow and develop their career and stay with Hyatt”

“Apprenticeships with Umbrella Training have proved to be a very profitable and accessible tool for a small organisation such as us. We are a growing organisation, and the apprenticeship programme has helped us keep our team members allowing them to reach their potential through developed and applied learning.​

Umbrella Training came very highly recommended and has been great in supporting us through the whole process. Signing up with Umbrella Training was very easy as I was guided throughout, and they were available for questions anytime I needed help. The different apprenticeship programmes and levels are great. We always have good feedback from our team members at the end of the course.”

“We chose Umbrella because they are hospitality specific. Our profession has different needs and challenges and it’s essential to have a provider that understands this. It also comes down to personality. Umbrella is a good fit for us. In terms of brand and people we believe in the same things. They match our apprentices to the correct standard required to get them the best outcomes possible and tailor that standard to match our organisation's values and goals. We have been able to uniquely support the delivery, create our own programme name and be involved in the curriculum ourselves based on what we already do, and what we want them to know. I recommend Umbrella to people all the time. It's the people, there is always a great connection with Lime Wood people and Umbrella people!”

“From meeting the team at Umbrella, it was obvious to me that we needed them to develop our apprentices. Their passion for apprentice development is infectious.

We are supported every step of the way particularly with ​tailoring our programme and making them all as ‘Piggy’ as possible. ​

The benefits are now showing. With 85%+ retention of our apprentices at all ​levels, excellent achievement rates, internal promotion rates excessive of 75% and brilliant feedback from our apprentices have all led to a waiting list for our apprentice places. We couldn’t be happier with our results!”

“We are delighted with the quality of training provided. We receive regular feedback from the apprentices and Umbrella and this is key. We have seen that the personal approach from Umbrella has worked so well to bring out the best in our teams.”