Apprentice Case Study - Ana Ruskova from Royal College of Physicians - CH&CO

13 Dec

Written By Guest

Umbrella Training have a fantastic partnership with CH&CO, enabling us to work closely to grow their Apprenticeship Academies and develop bespoke leadership, hospitality, and chef programmes. We asked Apprentice Ana about her apprenticeship journey with us.

Ana Ruskova at the Purple Umbrella Awards 2023 receiving her Highly Commended award.

I choose to do a Level 5 Operations Departmental Manager apprenticeship with Umbrella Training as it gives me the opportunity to gain qualification while at work so that I can progress in my career.

It was easy to sign up and start but the apprenticeship itself requires dedication and a lot of hard work which can be challenging at times.

There were a lot of changes along the way, but I am very grateful for the support of my two learning consultants I am currently working with. They are prompt with their responses and provide very good communication and the right level of guidance and support for me to succeed.

I found time was my biggest enemy. Hospitality is a fast-paced industry to work in, that often includes long and irregular working hours. I had to improve my time management skills in order to overcome this challenge.

One of my biggest successes was receiving the Highly Commended as a Level 5 Apprentice at the Purple Umbrella Awards 2023 held at BAFTA 195; nominated by my employer Royal College of Physicians, London.

I would absolutely recommend an apprenticeship as a further education option to others. I have a Master’s degree in International business but no qualification in the hospitality industry. This apprenticeship gives me exactly that - opportunity to gain a nationally recognised qualification and valuable skills while working and do what I love.

I have already recommended Umbrella Training to others and my journey has inspired many of my team members to consider taking the leap themselves.

“Nobody can go back and start a new beginning, but anyone can start today and make a new ending”.