Calling all our Hospitality and Front of House Apprentices!
Would you like to learn how the travel will change post CV19? What guests will be looking for? How will they travel? Will your guest profile remain the same as pre-lockdown? How about the new buzz word - staycations?
Would you like to find out what the new preferred way of travel is? And most importantly how can YOU help the business to generate revenue and bounce back?
Book your place here
What will be covered:
1. Principles of Revenue Management
· Definition
· Forecasts & budgeting, targets, key performance indicators (KPIs) and critical success factors (CSFs)
· Market segmentation
2. Do we exist in our own bubbles?
· Roles of Revenue, Sales, Marketing, Operations and Finance in the hospitality sector
· Commercial leadership
· Skills required to become a successful Revenue Manager
3. Current Trends / The World Post CV19:
· How will your new clientele look?
· Where should Sales, Marketing and PR activities be focused?
· Thinking outside the box - generating new revenue opportunities
· Become an Ambassador for your hotel
· Are brands as powerful as they say?
· Remove the barriers for bookers
· Content review across all channels and platforms
· Offer reassurance to customers
· Do what you do best!
Friday 17th July 2020 @ 10.25am. This is a 90min Webinar
This masterclass counts towards your Off the Job Training hours