My name is Maria, I am a Reservations Supervisor at Park Plaza Hotels Europe.

The reason why I chose an apprenticeship is that I was working as a supervisor for over 2 years and I felt it was a good opportunity to step up.

I joined Shepherd Neame as Assistant Manager at The Samuel Pepys, St. Pauls, in March 2019. I had only been with the company for a couple of months when our District Manager approached me with the proposal of joining the Apprenticeship Scheme.

My superiors were the ones that suggested that I may benefit from taking on the apprenticeship. As they haven’t proved me wrong so far, I asked them to sign me up.

Working in Melia Hotels International as receptionist, the possibility to apply for an apprenticeship with Umbrella Training was opened.

After a few weeks, I found myself admitted in the Hospitality Supervisor program and very happy to start a new opportunity to grow and develop myself further.

My name is Nikoletta, 29 years old. I am from Hungary and living in London for almost 9 years. I am working at the Goring hotel as a Floor Supervisor for 4 years, and my background and experience is practised through the time in Housekeeping.

How did you find continuing your studies during lockdown with Umbrella Training?

Umbrella Training has been a support for me since I started the programme. Lots of knowledge and information was shared.

Build the Future: How MGallery Hotel Collection are using apprenticeships to build a workforce with future-ready skills.